Privacy Policy

Galaxyno Casino Privacy Policy

At Galaxyno Casino, we are committed to protecting your personal data and ensuring that it is processed securely. This privacy policy outlines how we collect, use, store, and protect your information when you visit our website or create an account with us.

What Data Do We Collect?

When you register for a new account on our platform, we will ask for some basic contact details such as:

• Name
• Email address
• Date of birth (to verify age)
• Password
• Username

Additionally, when you interact with our website or mobile app, we may also collect non-personal data such as:

• Device information (including browser type, screen resolution, operating system, and device model)
• IP address and location data
• Cookies to improve user experience and personalize your visit

How We Use Your Data

We use the personal data you provide us with for various purposes including:

• To verify your age and ensure that we are providing services only to players of a legal age in their jurisdiction.
• To create an account and manage login credentials
• To communicate with you regarding promotions, bonuses, updates on new games, or other important information related to our service
• To analyze how users interact with our website and mobile app to improve our services

Data Sharing

We may share your data with third-party companies that assist us in providing the best gaming experience for players. These companies will be required to keep your personal data confidential.

Additionally, we might need to disclose information about you when there is a legitimate reason such as:

• Complying with laws and regulations or responding to lawful government requests
• Protecting ourselves from liability by sharing relevant user activity that indicates potential abuse of our system

Data Protection

We take the necessary steps to secure your personal data both in storage and during transmission. This includes using encrypted connections (HTTPS) when you interact with us online, storing sensitive information securely on servers located behind firewalls and other security measures.

Your login credentials are protected by a combination of factors including a robust password policy and an industry-standard encryption mechanism for transmitting data between your device and our servers.

Cookies

We use cookies to personalize the user experience. Cookies allow our website or mobile app to store information about you as you visit us multiple times, like storing which games you last played or where you left off in a game session so that when you return later everything is still in place ready for you to continue playing.

However, we do not collect sensitive personal data through cookies. They are mainly used for site navigation and user convenience purposes only.

Your Rights

You can request access to the information that we have collected from you at any time by contacting our support team.

We will provide this within 30 days after your first contact with us regarding such a request, in writing (by email).

Please note that while accessing personal data may be free of charge for one or two times per month depending on how extensive the information is and we do so from goodwill perspective only then you will get charged at minimum of €10 by law.

You also have the right to erase any personal data stored about your account, in whole. This can take up to 7 working days but may be immediate if performed via certain direct request methods approved and verified as correct by management first.

Please contact our support team directly with any concerns or queries you may have regarding this policy.